NEGOCIACIÓN: COMPETENCIA GERENCIAL POR ANTONOMASIA
NEGOCIACIÓN: COMPETENCIA GERENCIAL POR ANTONOMASIA
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Los conflictos son inherentes al ser humano y surgen cuando las personas se relacionan e interactúan,cuando manejan posiciones contrarias, las sostienen y las defienden. Las buenas decisiones surgen de lacreatividad por el desacuerdo.Negociar es redefinir el problema para generar la mejor opción que satisfaga los intereses de las partesy, en consecuencia, éstas puedan comprometerse en un acuerdo que puedan cumplir. Dentro de la nuevaconcepción de la gerencia como suministradora de conocimientos para generar resultados, la competenciade negociación ha venido adquiriendo un gran protagonismo e importancia, esencialmente por constituirseen la herramienta fundamental para la solución de conflictos y para el establecimiento y mantenimiento derelaciones perdurables.
Abstract: Conflicts are inherent in human beings. Conflicts occur when people interact and have opposingviewpoints that they sustain and defend. The right management decisions come from the creativity spurred bya disagreement.Negotiating is to redefine an issue in order to generate the best option that satisfies the interests of allparties, thus obtaining commitments to an agreement that the parties involved can maintain. Inside the newconception of management as the source of knowledge to generate results, the ability to negotiate conflictshas been acquiring high importance, essentially because it constitutes the fundamental tool for conflict resolutionand for settling down durable relationships.
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