COMPORTAMIENTOS LOGÍSTICOS EN LA DISTRIBUCIÓN DE ÚLTIMA MILLA DE PRODUCTOS ALIMENTICIOS EN VILLAVICENCIO, COLOMBIA
COMPORTAMIENTOS LOGÍSTICOS EN LA DISTRIBUCIÓN DE ÚLTIMA MILLA DE PRODUCTOS ALIMENTICIOS EN VILLAVICENCIO, COLOMBIA
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RESUMEN
La logística de la ciudad es uno de los asuntos principales en logística debido que los centros urbanos tienden a crecer y consolidar las actividades económicas e industriales con aquellas sociales y humanas. La gran mayoría de los estudios se centran en el enfoque tradicional de transporte, que tiene como objetivo explicar las variables relacionadas con la oferta de transporte, en lugar de analizar la demanda real. Existe una falta de comprensión sobre el comportamiento de los clientes, lo que es explícito en estudios previos relacionados con la logística de la ciudad. Este trabajo tiene como objetivo ofrecer un análisis de las principales tendencias y el comportamiento de las compras en el hogar, específicamente en la compra de alimentos, mediante el uso de fuentes primarias de información y herramientas estadísticas. Los resultados obtenidos en un centro urbano de rápido crecimiento en Colombia, ofrecen un marco para comprender el comportamiento de las compras en los hogares, con base en tres variables principales: a) Los productos, b) Vehículos y c) La frecuencia de compra en relación con las instalaciones para la adquisición de alimentos (tiendas).
ABSTRACT
City logistics is a major issue as the urban centers tend to grow and consolidate economic and industrial activities with social and human traditional activities. The vast majority of the studies follow the traditional transport approach aiming to explain variables related to the transport supply instead of analyzing the actual demand. There exists a lack of understanding on the behavior of the customers and this concern is explicit in previous studies related to city logistics. In this paper with the use of primary sources of information and statistical tools we aim to provide an analysis of the main trends and behavior of the household purchases specifically the food procurement. The results obtained in a rapidly growing urban center in Colombia provides a framework to understand the behavior of household purchases based in three main variables a) products, b) vehicles and c) purchase frequency related to the type of food procurement facility.
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