EXPERIENCIAS DE IMPLEMENTACIÓN DE PMO EN EMPRESAS DE LA CIUDAD DE MEDELLÍN
EXPERIENCIAS DE IMPLEMENTACIÓN DE PMO EN EMPRESAS DE LA CIUDAD DE MEDELLÍN
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RESUMEN
En este artículo se presentan los resultados de la investigación realizada acerca del estado actual y de las experiencias de implementación de Project Management Office (PMO) en algunas empresas de la ciudad de Medellín, con el fin de recolectar lecciones aprendidas que pudieran utilizarse posteriormente como base para proponer metodologías efectivas de gestión de proyectos. Inicialmente, se realizó un estudio de la literatura que comprende las definiciones, modelos, funciones, roles y niveles de madurez de una PMO, lo que a su vez se utilizó para el diseño de entrevistas semiestructuradas que se realizaron a los directores de PMO de algunas empresas de la ciudad de Medellín. Una vez realizadas las entrevistas, se analizó la información obtenida y se evaluó cada PMO con respecto a funciones, roles y modelo, lo cual permitió clasificarlas dentro de una escala de puntuación y así determinar los niveles de desempeño. Posteriormente, con los resultados obtenidos, se identificaron las lecciones aprendidas sobre implementación de PMO, destacando conclusiones y recomendaciones acerca de los factores clave de éxito.
ABSTRACT
This paper shows a research done about the present status and experiences of Project Management Office (PMO) implementation within some organizations of Medellin city, in order to gather learned lessons that could be used later as a base to propose effective project management methodologies. Firstly, a study of available literature regarding definitions, models, functions, roles and maturity levels of PMO, was carried out result were used to design an interview that was applied to PMO directors’ of selected organizations of Medellin City. Once the interviews were applied, an analysis of the gathered information was done, so each PMO was assessed regarding functions, roles and model, which led to classify them into a rating scale to determine their performance level. Then, according to the results, they were identified the learned lessons regarding implementation of PMO, were identified highlighting conclusions and recommendations about key success factors.
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